New, Like New or Preloved?

When it comes to purchasing products, especially in the realm of electronics, understanding the condition of an item is crucial. At PrivacyPortal, we strive to provide our customers with accurate and transparent information about the condition of all our smartphones. In this guide, we will explain the differences between new, like new, and preloved conditions.

New Condition

When a product is listed as "new," it means that it has never been used before. These devices are untouched and have not been previously owned or operated (besides installing the relevant software). They are in pristine condition, free from any signs of wear or defects.

Like New Condition

Devices listed as "like new" have been gently used, but they still maintain a high level of quality and functionality. These devices may show minimal signs of wear, such as light scratches or scuffs, but they are generally in excellent condition. Like new devices have been thoroughly inspected and tested to ensure they meet our strict standards. They come with all the necessary accessories and are also backed by our 30 day warranty.

Preloved Condition

Our "preloved" devices have been previously owned and may exhibit more noticeable signs of wear and tear. These devices are still fully functional and have passed a 70 point check to ensure they meet our quality standards. Preloved devices may have visible scratches, dents, or other cosmetic imperfections, but they are priced accordingly to reflect their condition. Despite their appearance, preloved devices are still reliable, great for the environment and have at least 80% battery capacity. They also come with a 30 day warranty.

At PrivacyPortal, we believe in providing our customers with options that suit their preferences and budget. Whether you choose a new, like new, or preloved device, rest assured that all our smartphones undergo rigorous testing to ensure their performance and security. We are committed to delivering the highest quality products and exceptional customer service.