🔒 PrivacyPortal™ Care Plan
Monthly
Yearly
Tier 1: Core Software Cover
Basic support for software issues and crashes (charged monthly).
£14.99
/moRemote Bootloop Recovery (1x/month) | If your device won’t start or gets stuck on/ while booting, we’ll help you recover it safely and help you pick up where you left off.
✅
Monthly OS Update Assistance | Get your operating system updated to the latest stable version without breaking root or modules.
✅
Access to Private PrivacyPortal Telegram Group | Get priority advice, updates, and direct access to our support team via Telegram.
❌
Fast-Track Support with Direct Technician Access | Speak directly with your personal tech wizard via Telegram, WhatsApp or FaceTime (this will be assigned at the beginning of the plan)
❌
Free Return Shipping for Repairs or Fixes | If a remote fix doesn’t work, you won’t pay to send the phone in.
❌
Tier 2: Crash + Config Cover
Support for power users using spoofing tools, modules, and mods (includes everything from Tier 1 & is charged monthly)
£23.99
/moUnlimited Remote Recovery | We’ll fix bootloops, freezes, and crashes as often as needed.
✅
Unlimited Module & Spoofing Tool Support | Need help installing or fixing Magisk, Pokemod, iPogo, PGTools, etc.? We’ll handle it.
✅
Access to Private PrivacyPortal Telegram Group | Get priority advice, updates, and direct access to our support team via Telegram.
✅
Free Replacement Device (after 90 days) | If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
❌
Fast-Track Support with Direct Technician Access | Speak directly with a tech via Telegram or email for quicker help.
❌
Tier 1: Essentials
Basic support for software issues and crashes (£78.00 GBP charged yearly).
£6.50
/moRemote Bootloop Recovery (1x/month) | If your device won’t start or gets stuck on/ while booting, we’ll help you recover it safely and help you pick up where you left off.
✅
Monthly OS Update Assistance | Get your operating system updated to the latest stable version without breaking root or modules.
✅
Access to Private PrivacyPortal Telegram Group | Get priority advice, updates, and direct access to our support team via Telegram.
❌
Fast-Track Support with Direct Technician Access | Speak directly with your personal tech wizard via Telegram, WhatsApp or FaceTime (this will be assigned at the beginning of the plan)
❌
Free Return Shipping for Repairs or Fixes | If a remote fix doesn’t work, you won’t pay to send the phone in.
❌
Tier 2: Crash + Config Cover
Support for power users using spoofing tools, modules, and mods (includes everything from Tier 1 £150.00 GBP charged annually)
£12.50
/moUnlimited Remote Recovery | We’ll fix bootloops, freezes, and crashes as often as needed.
✅
Unlimited Module & Spoofing Tool Support & Game Modding Support | Need help installing or fixing Magisk, Pokemod, iPogo, PGTools, etc.? We’ll handle it.
✅
Access to Private PrivacyPortal Telegram Group | Get priority advice, updates, and direct access to our support team via Telegram.
✅
Free Replacement Device (after 90 days) | If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
❌
Fast-Track Support with Direct Technician Access | Speak directly with a tech via Telegram or email for quicker help.
❌
Monthly
Yearly
Tier 3: Hardware Assist
Add physical repair support to your plan (charged monthly).
£54.99
/moAll Tier 2 BenefitsFull crash + module support + Telegram access.
✅
Minor Hardware Repairs Included (we will reach out every 6 months) | Covers repairs for buttons, charging ports, or speakers — we’ll fix or replace components.
✅
Free Return Shipping for Repairs or Fixes | If a remote fix doesn’t work, you won’t pay to send the phone in.
✅
Fast-Track Support with Direct Technician Access | Speak directly with your personal tech wizard via Telegram, WhatsApp or FaceTime (this will be assigned at the beginning of the plan)
✅
Free Replacement Device (after 90 days) | If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
❌
Tier 4: Full Device Replacement Cover
Complete cover, even if the phone becomes unfixable (charged monthly).
£89.99
/moAll Tier 3 Benefits | Everything included — software + hardware + fast-track support.
✅
Free Replacement Device (after 90 days) If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
✅
Covers Accidental Physical Damage (After 90 days) | Broken screens, drops, accidental faults — covered.
✅
100% Free UK Return Shipping (both ways) | All diagnostics, repairs, and replacements include prepaid tracked shipping.
✅
Same-Day Telephone Support (Mon–Fri) | Priority response times for urgent issues or device failures.
✅
Tier 3: Hardware Assist
Add physical repair support to your plan (£372 Charged Annually).
£31
/moAll Tier 2 BenefitsFull crash + module support + Telegram access.
✅
Free Return Shipping for Repairs or Fixes | If a remote fix doesn’t work, you won’t pay to send the phone in.
✅
Minor Hardware Repairs Included (we will reach out every 6 months) | Covers repairs for buttons, charging ports, or speakers — we’ll fix or replace components.
✅
Fast-Track Support with Direct Technician Access | Speak directly with your personal tech wizard via Telegram, WhatsApp or FaceTime (this will be assigned at the beginning of the plan)
✅
Free Replacement Device (after 90 days) | If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
❌
Tier 4: Full Device Replacement Cover
Complete cover, even if the phone becomes unfixable (£720 GBP charged annually).
£60
/moAll Tier 3 Benefits | Everything included — software + hardware + fast-track support.
✅
Covers Accidental Physical Damage (After 90 days) | Broken screens, drops, accidental faults — covered.
✅
Free Replacement Device (after 90 days) If your device is deemed irreparable, we’ll send you a replacement. IMEI must match the original device, and phone must be returned to us.
✅
Same-Day Telephone Support (Mon–Fri) | Priority response times for urgent issues or device failures.
✅
100% Free UK Return Shipping (both ways) | All diagnostics, repairs, and replacements include prepaid tracked shipping.
✅
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